FAQ
ORDERS
How to add discount to order?
You can add your discount code when checking out in the cart in the discount code section
Can I cancel or modify my order?
Unfortunately not, orders are processed very quickly, but if you need further assistance, you can contact us.
How many time takes my order to be shipped?
All orders are processed within 24/48 hours
How can I choose the right size?
Our garments have a regular fit, we advise you to choose the size you usually wear, if necessary you can consult the size guide for each product
SHIPPING, RETURNS AND EXCHANGES
May I know what the return policy is?
Of course, you can consult the sections in the footer of the site to find out all the details
How can I track my order?
We inform our customers through emails for each step of order processing and shipping. We send an email with tracking upon shipment
How much is shipping?
Shipping is free for orders over 100 euros, within Italy. For orders less than this total, the shipping cost will be calculated at checkout based on the address and weight of the order
Who will deliver my order?
We rely on the following couriers: GLS and DHL
PRODUCT
How to wash your products?
Each product has a composition label which also indicates how to wash and care for the garments
Are your products safe on skin?
Of course, we choose only the best fabrics and garment manufacturing techniques to guarantee products that are safe in contact with the skin, even of newborns.
Do your collections follow seasons?
Yes, our sleepwear and underwear collections follow the spring/summer and autumn/winter seasons. However, many products are continuous, created to be long-lasting.
Contact us
Do you have any general questions?